OpenAI Academy added new courses on September 21 for developers, leaders, educators and college students. They join its course for using AI in everyday work.
The courses cover different jobs. OpenAI says its workplace lessons include giving AI the information it needs, checking answers and finding ways to repeat useful work. The leadership course looks at choosing projects and deciding who will run them. Completing a course doesn’t tell us whether a team will get better results, but it gives people somewhere to start.
I like having something more useful to offer an employee than a login and a suggestion to try AI. People need a chance to ask questions and work on something they recognize. A manager can help by giving them time to do that during the workday.
Take a team that answers questions about a public program. They could give AI the published program description and ask it to draft a short FAQ. Then they could check it against the original. Did it get the eligibility rules right? Did it leave out a deadline? An answer can read well and still send someone in the wrong direction.
That would give the team a reason to try again with a better question or more information. They could see what changed instead of just hearing that better instructions matter. They would also need to know which information they’re allowed to use and who checks the finished draft.
If the approach helps, a colleague should be able to learn it too. And if checking the answers takes longer than doing the task another way, that is useful to know before asking everyone to use it. I’d make room for both kinds of results in a training session.