Nearly half the companies in BCG’s new AI survey fall into groups that report getting value from the technology. That’s encouraging. I want us to get good enough at using these tools that more organizations can say the same.
I’m learning to bring AI into a problem earlier, before I’ve decided what the answer should be. That means thinking through the question, giving it enough context and working through what comes back. It takes practice, especially when the answer sounds convincing and still needs work.
BCG surveyed more than 1,300 executives and senior leaders. Forty-two percent expect to give agents decision-making authority by 2030, while only 5% say they have all the controls BCG considers critical in place today. That’s a future plan alongside a current assessment, but it shows how much preparation is still ahead.
We can’t expect good work from an agent if we haven’t learned to explain the assignment or judge the result. The people leading this need to learn alongside the people doing it.
AI is already giving us more to work with. Making time to use it on real problems, question the answers and improve is part of taking that opportunity seriously.